When someone posts a new question on an existing thread, we sometimes move it to a new topic to give it more visibility, make it easier to track and manage, etc. When I do that, the new topic is always created as a Conversation and there is no option to make it a Question. I have to find the new topic and convert it to a question, which is an extra step I wish could be avoided. Am I missing something?
Page 1 / 1
sounds like a bug or an limitation in the feature set. (Though I very rarely use that feature.)
I recommend creating a support ticket. They can validate whether it’s a bug and route towards getting it fixed.
Or they might tell you to post an idea.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.