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Hi folks! How can I use images in Gainsight? Where should I upload and store them for use in custom sections?

Hi ​@Vadym - are you thinking about custom HTML widgets?  The image indeed needs to be stored somewhere and the Gainsight platform isn’t really a place for that.  In an ideal scenario you might have a folder on a web server that your company owns for those types of images, but in a pinch you can absolutely get away with using something free and easily available like Imgur (we do that ourselves from time to time!).


@Kenneth R Hi

Yes, I am using a cloud solution now. But I still had to ask, maybe gainsight has its own solution

 

Thanks!


Here’s a quick workaround I use when I need an image on Custom pages:
1. Ask a question or start creating an article. 
2. Upload the image and copy the image url.
3. Discard the draft article.
4. I then use the <img> tag to show my image on the Custom Page in an html widget.  
<img src="https://uploads-us-west-2.insided.com/company-us-sandbox/attachment/d8c2a611-c8a0-4792-be50-6da0ed1c63b6.png"> 


What ​@Milla said!


I have a hidden community category. (only visible to administrators / Community Managers)

 

I keep a Community Management topic open that I can add my new images to when I need them and use the image url form there.

 

The drawback is lack of versioning. i.e. I cannot update and image and all references be updated. You need to upload new version and then change all references to that image.


Here’s a quick workaround I use when I need an image on Custom pages:
1. Ask a question or start creating an article. 
2. Upload the image and copy the image url.
3. Discard the draft article.
4. I then use the <img> tag to show my image on the Custom Page in an html widget.  
<img src="https://uploads-us-west-2.insided.com/company-us-sandbox/attachment/d8c2a611-c8a0-4792-be50-6da0ed1c63b6.png"> 

So, even if you discard the draft, the image will remain stored on the Gainsight server, it doesn't get deleted after a while? ​@Milla 


@jvdc 
I haven’t noticed that it gets discarded during the time that I used the image link. 


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