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Hello!

I’m trying to embed a Canva video in a community post and while I’m able to embed the video, whenever I try to play it, the video just hangs and perpetually tries to load. The video has been set to “Live” and the link used in the embed is a “public view link”. Curiously I can’t watch the video in an Incognito window in Chrome either.

Does anyone have any experience with this, or a potential solution?

Here’s the thread, for anyone curious: https://mercell-en-sandbox-community.insided.com/uk-ireland-89/testing-embeds-98

​@jevaaler 

I have had no issues embedding a video from canva, and it also plays in its own window. Since you video does not even play with the link itself I wonder if there is some issue with that video.

 

Do you have another video you can try, to eliminate and issues there?

 

​@jevaaler 

I have had no issues embedding a video from canva, and it also plays in its own window. Since you video does not even play with the link itself I wonder if there is some issue with that video.

 

Do you have another video you can try, to eliminate and issues there?

 

Tried a different video and that worked, so I guess there was an issue with the specific video I was trying first. Thanks for the assist!

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