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Digital Success through Gainsight Journey Orchestrator

  • August 15, 2025
  • 3 replies
  • 296 views

romain
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  • Contributor ⭐️⭐️⭐️

If you are using Gainsight as your platform of choice and are involved in Digital Success, or Digital First as I like call it, you will want to watch this video.

In this tips and tricks video, I explore leveraging Data Designer as a control plane to inform your leadership of planned outreach and data gaps, and to better determine when an email is sent.

 

3 replies

revathimenon
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  • Gainsight Community Manager
  • August 16, 2025

YES ​@romain - as always, landing it for us! 🙌🏼


victoria_peeker_barry
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I like this as a way to help scrub the data with the team


romain
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  • Author
  • Contributor ⭐️⭐️⭐️
  • August 27, 2025

Also allows to have the OG Data Designer Participants record as a baseline to share with your leaders the Participant Failure reason (no S) from the AO Failure object which is not shown or the same than the Failure reasons (with an S) from the AO participant object 😑