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If you are using Gainsight as your platform of choice and are involved in Digital Success, or Digital First as I like call it, you will want to watch this video.

In this tips and tricks video, I explore leveraging Data Designer as a control plane to inform your leadership of planned outreach and data gaps, and to better determine when an email is sent.

 

YES ​@romain - as always, landing it for us! 🙌🏼


I like this as a way to help scrub the data with the team


Also allows to have the OG Data Designer Participants record as a baseline to share with your leaders the Participant Failure reason (no S) from the AO Failure object which is not shown or the same than the Failure reasons (with an S) from the AO participant object 😑


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