How to embed the Atlassian Status page on your community
As much as our organizations are trying to prevent incidents from affecting the service we’re offering, they cannot be entirely avoided. To keep customers informed about any performance issue of your product or service, you are probably using a Status page to which your customers are subscribed.
However, email inboxes can become quite busy and such a notification could get lost in there. Moreover, the community is at the centre of your communication with customers, so why not push any Status notification on the community automatically? In this tutorial, we’ll show you how.
How to embed the Atlassian Status page
- Login to Status page admin environment
- Navigate to Status Embed (In the Status Page admin environment from where incidents are created)
- Pick an option to embed: default embed or a custom embed.
- For the default embed, you can customise the position of the embed and the colours of the messaging.
- Click “Copy code” (at the bottom of the page)
- Login to inSided Control and navigate to Customization → Third-Party Scripts
- Paste the code that you just copied into the After <Body> section, then click Save changes
- Test that your status embed is deployed with the following steps
- Open the community front-end
- Right-click the page and click Inspect (Chrome)
- Navigate to the tab Console
- Paste the following code
statusEmbedTest()
Test the embed code in your Console
Are you using a different vendor for your Status page? Then we would love to hear from you if that vendor has the embed option as well, and how it’s being done. Maybe other community-owners are working with the same vendor → sharing is caring 