Going forward, for our major and minor releases, we will have separate processes for upgrading Sandbox versus Production Orgs.
Sandbox Process Changes:
- Two weeks prior to the customer release, we will upgrade all Sandbox environments (except when there is an opt out) with a beta (near final) version of the release. This will give customers with Sandbox environments an opportunity to preview the release.
- On the customer release day, we will upgrade all Production Orgs (except when there is an opt out) with the final release version.
- Within a couple of days after the customer release, Sandbox environments will be upgraded from the beta version to the final version.
To add or remove an Org from the Opt Out List, customers must file a support ticket and provide the Org ID.
Per existing processes, customers may opt out of releases by requesting that a Salesforce Org be placed on the Opt Out List. While there are reasons why this is sometimes necessary, we strongly advise staying current with releases, and in particular, we recommend avoiding being more than one release behind.
