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Question

Session Replay in PX

M
  • mwigozki
  • Contributor ⭐️⭐️
  • 5 replies

Hello,

I’m wondering if it’s on the GainsightPX roadmap to track session replays. Seems like there’s a lot of consolidation in this space with competitors recently announcing this capability.

Thanks! 

    7 replies

    JayS
    • JayS
    • Helper ⭐️
    • 120 replies
    • December 5, 2023

    Hi @mwigozki. Sorry I can’t help with this, but I’m not sure what you mean by session replays. 🙂 Would you mind sharing more detail?

    Thank you!

    Jay Sherwood
    M
    • mwigozki
    • Author
    • Contributor ⭐️⭐️
    • 5 replies
    • December 5, 2023

    Hi @JayS - session replays are a way to see how users actually leverage products by viewing their onscreen behavior. Further details here and here. 

    JayS
    1 person likes this
    • JayS
      JayS
    JayS
    • JayS
    • Helper ⭐️
    • 120 replies
    • December 5, 2023

    Thank you, @mwigozki! Appreciate the references.

    Jay Sherwood
    M
    • mwigozki
    • Author
    • Contributor ⭐️⭐️
    • 5 replies
    • December 5, 2023

    No problem, @JayS. Any comment on whether or not it’s on the PX roadmap?

    JayS
    • JayS
    • Helper ⭐️
    • 120 replies
    • December 5, 2023

    I don’t believe I’ve seen that yet. @aharkut or @Sruthimalla can you comment on whether Session Replays are on the PX roadmap?

    Jay Sherwood
    aharkut
    Forum|alt.badge.img
    • aharkut
    • Gainsight Employee ⭐️
    • 263 replies
    • December 6, 2023

    Looping in @Chandu here to give insight into Session Replays

    C
    Forum|alt.badge.img+1
    • Chandu
    • Gainsight Employee ⭐️
    • 109 replies
    • January 10, 2024

    Hi @mwigozki 
    Session Replay is on our roadmap in H2 of FY24.

    Surendra
    J
    2 people like this
    • Surendra
      Surendra
    • J
      jmiramontes

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