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Change colors in heat map report

Related products:None
  • July 25, 2019
  • 10 replies
  • 370 views
hardik_mota
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Hi Team,

It would be great, if we can change the colours in the heat map report. One of my customer has report where the heat map colors are inverted for the purpose of report, where high numbers are poor than low numbers. User need high numbers to be red and low to be green.

Here's the sample screenshot of what report shows currently : https://cl.ly/175cd0ff12be

Can we change the colors as larger counts to be in red (not green), and the smaller counts to be in green (not red) ? Also, custom colors feature works only with pie and bar charts , but not with Heat map chart report.

Best,

Hardik

Hardik

    10 replies

    emily_zurow_079752
    For scenarios where the the values represent instances that are not desireable, reversing the color scheme of the heat map so low numbers are green (few instances) and high numbers are red (a lot of instances).

    E
    M
    pele
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    • pele
    • Helper ⭐️⭐️⭐️
    • July 25, 2019
    In general, having the ability to set the config on heat maps or any other report type would be really helpful.

    e.g. similar to the request here: https://community.gainsight.com/conversations/report-conditional-formatting-5d3224bde4b00474137fee6b being able to configure conditional formatting in reporting would make reports and dashboards a lot easier to quickly digest the data presented.

    M
    dan_ahrens
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    • dan_ahrens
    • Expert ⭐️⭐️⭐️
    • July 30, 2019
    Interesting feedback. What do you think @rakesh ?

    VP of Customer Success at Forcepoint
    rakesh
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    • rakesh
    • Lets put your data to work!
    • August 1, 2019
    Thanks @hardik_mota for posting this. Interesting feedback indeed. Will once go through the configurations to see what can be improved about heatmap

    E
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    • ethandouglas
    • Contributor ⭐️
    • August 1, 2019
    Agreed Hardik--the current color configuration defaults to low numbers being bad--high numbers being good.

    We run into similar challenges with Churn reporting. CSM's who have the "highest churn" are green--we'd like to them be red.

    emily_zurow_079752
    M
    J
    • jerec22
    • Contributor ⭐️
    • October 1, 2019
    We'd like to upvote for two reasons: (we use the heatmap to show the status of each onboarding program)

    ​

    1. We have CSMs who physcially aren't able to see the red/green combo

    2. The red makes people feel like something isn't done even if it's not overdue.

    ​

    Our ask is to allow for the colors to be chosen by the admin to accomdate accessiblity needs and personal preferences if possible.

    sai_ram
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    • sai_ram
    • Expert ⭐️⭐️
    • December 6, 2019

    @hardik_mota Thanks for posting, changing this to an idea post and redirecting this to our product team.

    bhavik.shah
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    • bhavik.shah
    • Contributor ⭐️⭐️⭐️
    • July 3, 2021

    @sai_ram @hardik_mota We also have a similar use case.

    On one of our report, we would like to show values falling between -3 to 3 as Green and similarly different ranges for Yellow, Orange, Green.

    If this is still under consideration, could not please pass this feedback to your product teams?

    Also, an ETA would be appreciated.

    hardik_mota
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    • hardik_mota
    • Author
    • Helper ⭐️
    • July 20, 2021

    Hi @rakesh & @sai_ram !

    Can you please let us know the exact status of the request? I see that status is mentioned as “implemented”? Is it pushed to prod?

    Hardik
    N

    Hello Everyone,

    Happy to announce that your request has been considered and implemented in the Horizon Analytics in both SFDC (Link) & NXT (Link) versions. Horizon Analytics has new capabilities such as responsive charts and dashboards, flexible dashboards with more widgets (Image, Web Page, Rich Text), etc. 

    Following are the major advantages of Horizon Analytics:

    • New and improved User Interface based on the Gainsight Horizon Design System.

    • Easy access to a list of Reports and Dashboards.

    • Easy to share your Report and Dashboard through PPT or Link.

    • Ability to retrieve the deleted Reports or Dashboards from the Trash folder.

    • Easy to enable/disable the Report data downloads (including external links)

    • Easy to enable/disable the lazy loading of Report Widgets.

    • Easy to select the Color Palette, either Gainsight Defaults or Custom Colors.

    • Simplified drag and drop capability for adding fields to the Report.

    Thanks for posting!

    sai_ram
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