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Question

creating/editing engagement for mobile browser


JayS
  • Helper ⭐️
  • 120 replies

Is there a way to use custom CSS to display an engagement/survey based on the user’s screen width? I’m referring to users that access our product through their mobile browser. Our NPS survey is not displaying well when seen in a mobile browser.

Would I just create a separate engagement for the “mobile” channel, or is that referring only to a mobile app and not accessing the product on a mobile browser?

2 replies

mmarques
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  • Helper ⭐️⭐️
  • 272 replies
  • March 21, 2025

@JayS - Not sure if this is the right answer, but in the audience rules, you can select the device type.  


JayS
  • Author
  • Helper ⭐️
  • 120 replies
  • March 21, 2025

Thank you, ​@mmarques. I hadn’t found that yet. The ask was if we could set custom CSS (or something like that) that would adjust the view based on the screen the user was using. Of course, I’m trying to find something where I don’t have to create an engagement/survey for each device type. 


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