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How to Improve Your Product with Customer Feedback You Already Have

  • October 10, 2019
  • 1 reply
  • 44 views

Thursday, October 17 | 11:00 a.m. PT (2:00 p.m. ET)

https://www.gainsight.com/event/how-to-improve-product-with-customer-feedback-you-already-have/

You want to build a product your customers love. Luckily, they're eager to tell you exactly what they desire. But if that’s the case, how come so many products aren’t keeping up with customer needs?

There’s a fundamental gap between the collection of customer feedback and product roadmap development. Most companies have a ton of valuable sentiment data at their disposal just collecting dust! Join Andrej Danko, VP of Product at productboard, and Travis Kaufman, VP of Product Growth at Gainsight, as they share how you can maximize the value of feedback. They'll take you on a journey following customer feedback from submission to creation as a new product enhancement.

In this webinar, you'll learn:

Properly collect and prioritize customer feedback.

Perfect the handoff of feedback.

Incorporate feedback into your product roadmap.

And much more!

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harshibanka
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  • Gainsight Employee ⭐️⭐️
  • 196 replies
  • October 10, 2019

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