Skip to main content
New Idea

Bulk API logs Enhancement

Related products:None
  • August 14, 2020
  • 3 replies
  • 94 views

hardik_mota
Forum|alt.badge.img+4

Hi Team, 

I’ve got multiple request from customers to enhance the bulk api connector logs for failed jobs. In most of the cases, Job status says “Failed” with 0 success and 0 failed records. In this case, customer doesn’t understand the exact root cause of the issue because there is no error file generated. 

Screenshot : https://share.getcloudapp.com/wbu7PPGq

Best,

Hardik

3 replies

jean.nairon
Forum|alt.badge.img+4
  • Expert ⭐️
  • August 16, 2020

@hardik_mota - not sure if you saw this product idea but exporting the results would be helpful as well so that this whole process can be automated via the API.


hardik_mota
Forum|alt.badge.img+4
  • Author
  • Helper ⭐️
  • August 19, 2020

Absolutely @jean.nairon !


pgeorge
Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • September 22, 2020

@hardik_mota We are looking into this

 

@jean.nairon Could you give me a few details about exporting the error logs? Would it be useful if the error logs were downloadable from the UI? 

Maybe a few details around the process could help me better plan out the solution. 

 

Thank you

Preethi