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Ability to Move CTA Statuses between Types

Related products:None
  • September 28, 2020
  • 6 replies
  • 72 views

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  • Contributor ⭐️⭐️⭐️

Currently, if you set up a CTA status under a certain CTA type- you can’t reuse this status name (even if you make it inactive) or move it to another type of CTA if you hadn’t put it under “All” initially. 

Use case is: I had created an “in progress” status for one CTA type that we didn’t think would apply to all. I now want to use that same status name for another type, but am unable to because that name is used in the one type. Even if I make it inactive in the first CTA type to push it to type=ALL, I am still unable to use that name in the new type. 

6 replies

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  • Author
  • Contributor ⭐️⭐️⭐️
  • September 28, 2020

@jean.nairon  @gunjanm  @curtis_6604aa  any workarounds in mind? if not, can you please upvote? 

Thanks!


jean.nairon
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  • Expert ⭐️
  • September 28, 2020

I unfortunately don’t know of any work around for this. This should be addressed by product.


gunjanm
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  • Expert ⭐️
  • October 2, 2020

@sroma are you able to rename the original? 


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  • Author
  • Contributor ⭐️⭐️⭐️
  • October 2, 2020

I renamed it with an extra space and then adjusted the statuses on the old CTAs to combine them in the meantime- so hopefully that holds in the meantime  @gunjanm 


gunjanm
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  • Expert ⭐️
  • October 3, 2020

@sroma hopefully that’s alright for reporting :/ 


sriram pasupathi

We understand the problem here. We will evaluate the effort and try to fit it within our roadmap. Until then, unfortunately, slight variations to the name is the only way to go.