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I need an option to tag an open CTA / Success Plan Objective / Scorecard Measure to either an existing timeline activity OR to a new activity being created from the General/Company 360 Timeline tab.

 

Example:

 

Currently the only way these associations work is if someone creates a new Timeline activity from the Timeline tab available in the preview of the CTA/Scorecard measure.

Not having this option makes it impossible to associate outbound emails (which are logged via the email to timeline or via Gainsight Assist) with any CTA / Scorecard measure.

This would be a great feature to add to Gainsight. I can see this help keep things organized.

This is on our short/ medium term roadmap. Thanks for sharing your inputs.

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