Skip to main content
New Idea

Measure Usage of Customer Cheat Sheet Feature

Related products:CS Other Features
  • March 1, 2024
  • 1 reply
  • 58 views

jeremy_johnston
Forum|alt.badge.img

Add the functionality that allows admins to pull usage of the Customer Cheet Sheet feature within our org, either via Report Builder or other means.

We’re interested in seeing how/when/who is using the feature.

1 reply

spencer_engel
Forum|alt.badge.img+5

Hi all - I was struggling with this too but found that the Gainsight360 contains Cheat Sheet usage information, so I did a little write-up about how to use that. Still agree that this data should be more easily accessible in Report Builder, perhaps as part of the GS Asset Usage Tracking object, but this is at least a solution for now.