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Multiple domain whitelists for a single sub-user(Surveys).

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Yoeri
Alistair FIeld
leo-inspired
arminfpop
Zach B
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  • Yoeri
    Yoeri
  • Alistair FIeld
    Alistair FIeld
  • leo-inspired
    leo-inspired
  • arminfpop
    arminfpop
  • Zach B
    Zach B
  • beatriz.winn
    beatriz.winn

tharun
  • Contributor ⭐️⭐️⭐️
  • 12 replies
Multiple domain whitelists for a single sub-user(Account).

Could we whitelist two domains for one account?

3 replies

tharun
  • Author
  • Contributor ⭐️⭐️⭐️
  • 12 replies
  • September 11, 2017
FYI: Tech Ops already confirmed that there is no possibility of white-labeling more than one domain for one account.

This is a feature request to see the feasibility to extend the scope for more than one Domain. 

alex_legay
Forum|alt.badge.img+6
  • Helper ⭐️⭐️⭐️
  • 155 replies
  • September 11, 2017
Hey Tharun,



I am still learning the ins and outs of our email service so someone correct me if I am wrong :)



I believe this is a limitation within Sendgrid. Each tenant is a sub user of our own Sendgrid account.



Each sub user can have their own dns settings generated but it is for a specific domain. Ex. Success.gainsight.com.



It is not possible for us to generate more settings for another domain within that sub account.

tharun
  • Author
  • Contributor ⭐️⭐️⭐️
  • 12 replies
  • September 21, 2017
Hi Alex,



This is correct and we have received one more request to whitelabel more domains for one Sub-User (account). Seems this is a possibility in new release but hasn't got any confirmation.

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