Skip to main content
Solved

Suppressing Emails from a CoPilot Send

  • June 8, 2016
  • 2 replies
  • 34 views

cail_judy
I'm trying to determine the best way to remove certain people from receiving CoPilot emails from a send I'm scheduling for tomorrow. 

Does "Contact::Email ---not equal to---email address" remove them?

I'm trying that now and still getting a few emails showing up. 

Best answer by scott_superko

Hi Cail,

I second Lila's suggestion.  Having a yes/no field on the contact object that you can data load to is incredibly useful for creating custom mailing lists with a powerlist.

2 replies

lila_meyer
Forum|alt.badge.img+5
  • Gainsight Employee ⭐️⭐️⭐️
  • June 8, 2016
I'm not sure how the two email address fields you're using are setup in your org. Do you have a field on your Salesforce record for “Email Opt Out”? If so, you can bring this into the Power List criteria. Otherwise, we don't currently have a way to remove individuals from Power Lists, aside from using criteria or filters like you're doing.

scott_superko
Forum|alt.badge.img
  • Helper ⭐️
  • Answer
  • June 9, 2016
Hi Cail,

I second Lila's suggestion.  Having a yes/no field on the contact object that you can data load to is incredibly useful for creating custom mailing lists with a powerlist.