+2Right now, In the Email Engagement Audience criteria we can use Survey/Email engagements as trigger options but not the In-App engagements.
Here we need to improve the consistency, because we can use In-App engagements as Audience in All engagements except Email.
Yes, as you pointed out, the audience selection for Email engagements can be based on your user survey responses.
Please provide business use cases to support the need to also include other engagement types as part of the email audience. Providing use cases may help garner some more votes for this Product Idea from the PX Community.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
