Hello Gainsight and Pulse Community!

We’re thrilled to bring back Circles of Success  - one of the most popular sessions at Pulse. It’s our rotating roundtable lunch where you’ll connect with 100+ Gainsight customers and discuss top-of-mind topics around CS, ops, customer journeys, and career growth. Whether you’re looking for fresh ideas, peer insights, or a chance to share your own experiences, these sessions are interactive and unscripted - making each conversation unique!

Event Details

When & Where:

• Lunchtime, both days at Pulse. Enjoy your meal as part of the event - no need to bring your own lunch! (P.S. I’ve heard it’s the best food at Pulse!)

Who:

• Pulse attendees who want to learn and network!

What:

• Two 30-minute roundtable discussions on planned topics. Choose from 10 tables covering a range of CS-related themes:
  • AI Tools for Customer Success Managers
  • Customer Enablement, Self-Service, and AI
  • Redefining CS Roles: CSMs, Technical CS, and Sales
  • CS Ops Pros’ Roundtable
  • Metrics That Matter: Health, Retention, and Revenue KPIs
  • Scaling Through Digital CS
  • Career Growth in the New CS Landscape
  • Breaking Down Silos: Aligning CS, Sales, Product, and Support
  • Predictive Customer Success
  • Driving Value Through the Customer Journey

Space is limited! Be sure to reserve your spot early: Register Here

Any questions? Feel free to comment below or reach out to our team. We look forward to seeing you at Pulse 2025!