Currently in the process of getting PX implemented on our marketing website. I’m slightly confused about how to effectively visualise it on the PX UI.
1. If I wanted to filter leads or users who viewed specific pages how would I do that?
2. If I wanted to track leads or users from a particular source based on custom events I’m sending how would I do that.
Would love to hear from anyone who’s done it before or any other help would be much appreciated 🙌🏽
Solved
Implementing the website PX tag
Best answer by neil_james_reviewpro
Hello Sai. The best approach is that you can pass through the elements that you want from your website to PX, and then map them in the Attributes area (under settings). Once this is done in Audience Explorer you can then apply filters to look at people that did specific things.
In addition, under analytics and adoption, you can also look for accounts/users that have been to specific pages. To go to the level of granularity that you want though, most probably Audience Explorer is the best.
+2Hello Sai. The best approach is that you can pass through the elements that you want from your website to PX, and then map them in the Attributes area (under settings). Once this is done in Audience Explorer you can then apply filters to look at people that did specific things.
In addition, under analytics and adoption, you can also look for accounts/users that have been to specific pages. To go to the level of granularity that you want though, most probably Audience Explorer is the best.
+5Thanks for helping your peers, Neil! 
+2Thanks for helping
To add to this, using simple Audience/Account Explorer queries and exports can be very effective. Filters are available for User and Account attributes, plus features, engagements, surveys, usage and much more.
Thanks everyone for your help. But I just heard back from PX support that it is currently not possible to send Custom events from the website and visualize it in the UI which is slightly disappointing 😶.
+2
- Here is an article on Website tracking and how it works: https://support.gainsight.com/PX/Install_PX/Track_Users_on_Your_Corporate_Site_Using_PX
- An article on Custom EVENTS: https://support.gainsight.com/PX/Best_Practices/Custom_Events_and_Super_Properties
- An Article on Custom ATTRIBUTES: https://support.gainsight.com/PX/API/Track_your_Users_and_Accounts
Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.