Is there a way to enable rank icons in the Ideas area? We have a custom role and rank icon for employees which has been very handy in the forum to indicate when an answer is coming from staff. But the rank icons do not show in the Ideas area. This makes it difficult to differentiate between a comment left by a customer and one left by staff.
Solved
Rank icon in Ideas comments?
Best answer by Blastoise186
If you could make this into an idea, that would be great. There's no transfer tool yet and I didn't find any relevant suggestions when I looked through the list.
Hi
I've had a look and it doesn't seem as if this is a feature right now in the Ideation module. I'm currently on my phone so can't check if this exists as as an Idea, but I'll take a look as soon as I can.
If you could make this into an idea, that would be great. There's no transfer tool yet and I didn't find any relevant suggestions when I looked through the list.
This is proving to be very confusing for our members as well.
Thanks!
I’m gonna link the Idea for anyone else who stumbles on this thread.
community.copper.com
Yeah, that’s about the best workaround there is right now I’m afraid. I think there are plans that inSided has to fully resolve it in the future, but it’s still in the pipeline based on what I last heard.
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