I am very excited to join the Pulse 2023 conference as a presenter.

I have been carefully crafting my message to make sure it includes just the right amount of strategy information and quantifiable results, along with a bit of storytelling and truth sharing.

 (My cat ChaCha has also been working hard on it, as you can see in the picture. She is a graphics expert! )

If you are interested in learning more about how to add personalization at scale using Gainsight CS, plan to join my session!

Few things i’ll be touching upon:

• How do you decide what projects get your attention in the first year?
• CS Automation can help you deliver an elevated experience for learners with usage data.
• Using CS relationships to push expand what is possible with CS.
• Tangible return on investment in your first year.

Track: Getting Started Fast with CS track. 

Session: Superior Personalized Learner Experience at Scale