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steve_davis
steve_davis
Gainsight Employee ⭐️⭐️
July 18, 2017

Ability to pull URL for surveys coming out of co-pilot

  • July 18, 2017
  • 6 replies
  • 46 views
I have a client request to manually send a link to a user from Copilot. The end users IT administrator is blocking links coming through our emails so they would like to be able to manually send them a link to the survey. I know you can manually construct these by hunting and pecking through multiple tables, but this isn't a scalable approach. 

      6 replies

      ben
      ben
      Helper ⭐️⭐️⭐️
      July 18, 2017
      Thanks Steve. That feature would offer great flexibility!
      -Ben
        praneet
        praneet
        Helper ⭐️⭐️⭐️
        July 19, 2017
        Thanks Steve for posting this idea, we have it on our roadmap and ETA is not decided yet. Once i have ETA i will update this thread back.
          andrew_cummins
          andrew_cummins
          Helper ⭐️
          September 29, 2017
          This is actually survey 101 protocol where hyperlinks are blocked so it is best practice to include the actual URL of that survey in the body of the email below the actual survey hyperlink stating "if the above hyperlink does not work please copy and paste this URL into your web browser to take this survey"
            andrew_cummins
            andrew_cummins
            Helper ⭐️
            September 29, 2017
            Any ideas on timing on this?
            abhishek_sivaraman
            abhishek_sivaraman
            Helper ⭐️⭐️⭐️
            September 30, 2017
            Hi Andy,

            We have added this to our backlog and will mostly work on this for the Winter release. I will be able to confirm the same once we are done with our planning.

            Thanks
            Abhishek S
              andrew_cummins
              andrew_cummins
              Helper ⭐️
              October 1, 2017
              Thank you
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