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lokeshraovn
lokeshraovn
Helper ⭐️
January 24, 2017
Solved

copilot cannot be seen even after adding copilot permission to user

  • January 24, 2017
  • 4 replies
  • 120 views
I have added the user and  permission  on the copilot permission administration page
refreshed the page on cockpit , but i still do not see the copilot options in the left chevron
I have logged out and and logged in, cleared browser cache and restarted the browser as well but still cannot see the copilot
any ideas on what i'm i missing here
    Best answer by praneet
    Hi Lokesh,
    CoPilot has been moved out of Cockpit few releases back and now it has its own menu option. You can go to all tabs and add CoPilot to your profile in order to see it.

    4 replies

    praneet
    praneetAnswer
    Helper ⭐️⭐️⭐️
    January 24, 2017
    Hi Lokesh,
    CoPilot has been moved out of Cockpit few releases back and now it has its own menu option. You can go to all tabs and add CoPilot to your profile in order to see it.
    lokeshraovn
    lokeshraovnAuthor
    Helper ⭐️
    January 24, 2017
    Hi Praneet,

    Thanks for the feedback, however i do not see the copilot tab in the all tabs list.
    Pls see my snapshot attached.

    Does this need another specific permission for my user?

    Thanks!
    ~Lokesh

    praneet
    praneet
    Helper ⭐️⭐️⭐️
    January 24, 2017
    Hi Lokesh,
    Your salesforce administrator should be able to add tabs for your user-permission sets.
    lokeshraovn
    lokeshraovnAuthor
    Helper ⭐️
    January 24, 2017
    Hi Praneet,

    I already had the Gainsight admin PS assigned to me and i thought all GS related objects will be available to my user

    However, I have traced the PS and found that there are no permissions on the Copilot object on this PS

    I will work with the SF admin to rectify this and check if i'm able to access copilot

    Thanks for your inputs

    Regards
    Lokesh
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