Skip to main content
Solved

CoPilot Survey Analytics on Survey Tab

  • December 7, 2015
  • 7 replies
  • 64 views

tracy_streetman
Forum|alt.badge.img+1
A huge limitation for us is that when surveys are sent via CoPilot, the analytics do now show in the Survey tab.  We can only see the responded, and are missing key stats like total sent & outstanding surveys.  Since currently the team is not using CoPilot (only the Admin) this really restricts the team to a larger picture of survey stats.

Best answer by sai_ram

Hi All, 

This is available in the product, please refer this article for more information 

7 replies

praneet
  • Helper ⭐️⭐️⭐️
  • December 7, 2015
Hi Tracy,
Thanks for notifying us with your problem, We understand this is a concern for you. We are already working on showing detail stats on Sent, Not responded and un-delivered.
I will update back thread on actual release date of this feature.

elaine_cleary
  • Helper ⭐️⭐️
  • February 13, 2016
Hi Praneet, I'm working with another Gainsight customer that's frustrated by this limitation as well.  Do we have an estimate for when CoPilot survey analytics would be available on the Survey Tab?  Thank you in advance for an update!

mandy_major
Forum|alt.badge.img
  • Gainsight Employee ⭐️⭐️
  • June 2, 2017
Are there any updates to this limitation?  We still have customers getting frustrated by this and would like to know where this feature is on the roadmap.  Thanks in advance!

alex_legay
Forum|alt.badge.img+7
  • Helper ⭐️⭐️⭐️
  • June 2, 2017
+1 here!

ankur_bhat
Forum|alt.badge.img
  • Helper ⭐️
  • July 11, 2017
+1!

sophie
  • Contributor ⭐️⭐️
  • July 11, 2017
Having this trouble too. Would be a great feature!

sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • Answer
  • September 20, 2018
Hi All, 

This is available in the product, please refer this article for more information