CoPilot Survey Analytics on Survey Tab

Forum|Forum|10 years ago
December 7, 2015
7 replies
86 views

A huge limitation for us is that when surveys are sent via CoPilot, the analytics do now show in the Survey tab. We can only see the responded, and are missing key stats like total sent & outstanding surveys. Since currently the team is not using CoPilot (only the Admin) this really restricts the team to a larger picture of survey stats.

journey orchestrator

Best answer by sai_ram

Hi All,

This is available in the product, please refer this article for more information

praneet

Helper ⭐️⭐️⭐️

Hi Tracy,
Thanks for notifying us with your problem, We understand this is a concern for you. We are already working on showing detail stats on Sent, Not responded and un-delivered.
I will update back thread on actual release date of this feature.

elaine_cleary

Helper ⭐️⭐️

Hi Praneet, I'm working with another Gainsight customer that's frustrated by this limitation as well. Do we have an estimate for when CoPilot survey analytics would be available on the Survey Tab? Thank you in advance for an update!

mandy_major

Gainsight Employee ⭐️⭐️

Are there any updates to this limitation? We still have customers getting frustrated by this and would like to know where this feature is on the roadmap. Thanks in advance!