inSided provides a public community and help center platform as SaaS where any interested user can engage online in discussions about the customer and can ask questions related to the customer's services. These community discussions serve as a rich public “wiki” that multiple other users can consult as self-service to resolve their questions. Users need to proactively register their own accounts to be able to participate and share, for which they are aware which personal data details are shared with inSided as the data processor. inSided is not allowed to use customer data for any purpose other than providing services for the customer.
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