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SUMMARY :  MDA changes


to support  Gainsight Managed Package -


Release 5.2  - August 2016 in SFDC.















Maintenance


Window : 
  Between 9:30 PM


Wednesday 24th August and 3:30 AM Thursday 


25th August 2016  CST















Queues


Hold Time : 
2 Hours















 















Activity


:  
Gainsight has planned a


scheduled deployment on MDA as Minor Release to support  Gainsight Managed Package - Release 5.2  - August 2016 in SFDC. During this


maintenance Rules and Data Processor will be in hold state for about 2 Hours.


Soon after the deployment,  all queues will resume as normal.















This deployment


includes backend changes to support following Enhancements and many others:

















    Create Success Snapshot presentations for Relationships.

    Create Power Lists, Email Templates, and Outreaches, and view

    Email Analytics for Relationship Types.

    Send Relationship Surveys via CoPilot.

    Create

    Success Plans for relationships using the rules engine.

    Export

    Success Plans for Relationships.

  • Account Lookup field flexibility in rule creation 






 















Impact


Details : PRODUCTION Environment
















Gainsight


Application  - SFDC  :  NO IMPACT















Data Ingestion


Queue - MDA :  NO IMPACT















Rules Engine


Queue  - MDA :  Delay of about 2 Hours expected.















Data Processor


Queue - MDA :  Delay of about 2 Hours expected.















 















FOR


MORE INFORMATION















Please


subscribe to this article for updates. If you have questions, please open a


ticket with us by sending a note to support@gainsight.com.



Will this have any impact on Co-Pilot?  If so, what impact?
Also - we are still running Gainsight 4 in production....will this cause any disruption to our production service post-deployment?
Deployment has completed successfully, Rules and Data processor jobs have started executing as normal.
Hi Jeff,





If there were any


scheduled outreaches in Co-Pilot, those might have experienced some delays.





I have verified that


your Organization has opted out of Release 5.2 hence you will continue on


Gainsight 4 with out any disruption.




Reply