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GONG issue

  • May 6, 2016
  • 2 replies
  • 7 views

nidhi_gupta
Clicked on cockpit and then clicked on copilot.Did it two or three times. Observed below screen->

Best answer by sdrostgainsightcom

Good morning, Nidhi - I popped into the Copilot Permissions screen - I'm not seeing your username in the list - did you have access before?  

SEPARATE NOTE FOR PRODUCT: My username isn't on the Copilot list either, but I am able to get into the Copilot tab and navigate through everything.  Does a Sys Admin profile override granted CoPilot permissions?

For you, Nidhi, just email Will Robins and he'll get you set up with what you need, I'm sure!

Best,
Scott

2 replies

sdrostgainsightcom
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  • Gainsight Employee ⭐️⭐️⭐️
  • Answer
  • May 6, 2016
Good morning, Nidhi - I popped into the Copilot Permissions screen - I'm not seeing your username in the list - did you have access before?  

SEPARATE NOTE FOR PRODUCT: My username isn't on the Copilot list either, but I am able to get into the Copilot tab and navigate through everything.  Does a Sys Admin profile override granted CoPilot permissions?

For you, Nidhi, just email Will Robins and he'll get you set up with what you need, I'm sure!

Best,
Scott

nidhi_gupta
  • Author
  • Contributor ⭐️⭐️
  • May 25, 2016
Not able to see this issue now. Got required salesforce permissions.