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nidhi_gupta
Contributor ⭐️⭐️
May 6, 2016
Solved

GONG issue

  • May 6, 2016
  • 2 replies
  • 31 views
Clicked on cockpit and then clicked on copilot.Did it two or three times. Observed below screen->

    Best answer by sdrostgainsightcom
    Good morning, Nidhi - I popped into the Copilot Permissions screen - I'm not seeing your username in the list - did you have access before?  

    SEPARATE NOTE FOR PRODUCT: My username isn't on the Copilot list either, but I am able to get into the Copilot tab and navigate through everything.  Does a Sys Admin profile override granted CoPilot permissions?

    For you, Nidhi, just email Will Robins and he'll get you set up with what you need, I'm sure!

    Best,
    Scott

    2 replies

    sdrostgainsightcom
    Gainsight Employee ⭐️⭐️⭐️
    May 6, 2016
    Good morning, Nidhi - I popped into the Copilot Permissions screen - I'm not seeing your username in the list - did you have access before?  

    SEPARATE NOTE FOR PRODUCT: My username isn't on the Copilot list either, but I am able to get into the Copilot tab and navigate through everything.  Does a Sys Admin profile override granted CoPilot permissions?

    For you, Nidhi, just email Will Robins and he'll get you set up with what you need, I'm sure!

    Best,
    Scott
    Scott Drost, Gainsight -- Principal Customer Success Architect
    nidhi_gupta
    Contributor ⭐️⭐️
    May 25, 2016
    Not able to see this issue now. Got required salesforce permissions.