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How do you export a powerlist?

  • December 27, 2017
  • 6 replies
  • 153 views

leanne
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
This used to be easy..... When a Powerlist was generated, the email delivered had an attached file of the Powerlist results.  Now, the email says "Results can be downloaded from Rules execution history page."  But I generated the Powerlist from CoPilot, not from a rule, so there's no record on the rules execution history page.  

Am I missing something?  How do I download the whole list?  Or do I really have to scroll through all 54 pages, 6 records at a time?

Best answer by lila_meyer

Hi @colleen_fleming this was fixed over a year ago. Are you having a new or similar problem?

6 replies

abhishek_sivaraman
Hi Leanne,

This looks like a bug. I request you to raise a support ticket for the same. 

Thanks
Abhishek S

sai_ram
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  • Expert ⭐️⭐️
  • December 28, 2017
Hi Leanne, I've created a support ticket for this issue. Here are the ticket details . 

shiv_kumar_katiyar
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  • Gainsight Employee ⭐️⭐️
  • January 12, 2018
Hi Leanne,

It is this setting under Administration -> Application Setting which when turned on sends an email without attachment.

https://gainsight.zendesk.com/attachments/token/w2b5qRtaWi26blVVdMFOQpXck/?name=inline-1910685863.png

And when running a powerlist, we are getting the Execution mail saying Rule execution succeeded, it seems powerlists are using Rules Engine components and everything is working like Rules

leanne
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  • Author
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • January 12, 2018
Yup, that's exactly the problem.  Whoever wrote the code for that setting forgot to exclude the Powerlist "rules" from it. 

colleen_fleming
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  • Contributor ⭐️⭐️⭐️
  • October 28, 2019

Did this ever get resolved? 


lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • Answer
  • October 28, 2019

Hi @colleen_fleming this was fixed over a year ago. Are you having a new or similar problem?