Skip to main content
Solved

How to change Dates format in CoPilot?

  • January 23, 2018
  • 2 replies
  • 55 views

mlanie
I am trying to change the format for dates in Copilot.
The token field shows as 2018-01-30 in the outreach when it is 01/30/2018 in our DB.
Is there somewhere I can set this differently?
Thanks!

Best answer by ben

Hey Mélanie, 

Great question! You can do this when you configure your token in the email templated. Add the token, click on the token, click edit. Then change the type to "DATE". From there, you can pick the format in which the date is displayed.

Check this out for more info: https://support.gainsight.com/Product_Documentation/CoPilot_and_Automated_Email/Admin_Configuration/...

Hope this helps!

2 replies

ben
Forum|alt.badge.img
  • Helper ⭐️⭐️⭐️
  • Answer
  • January 24, 2018
Hey Mélanie, 

Great question! You can do this when you configure your token in the email templated. Add the token, click on the token, click edit. Then change the type to "DATE". From there, you can pick the format in which the date is displayed.

Check this out for more info: https://support.gainsight.com/Product_Documentation/CoPilot_and_Automated_Email/Admin_Configuration/...

Hope this helps!

mlanie
  • Author
  • Contributor ⭐️
  • January 24, 2018
Fantastic! Very helpful.
Thanks Ben!