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The January 2016 release of Gainsight, v 4.36, is live. Below is a summary of the important enhancements in this release:




  • Email Validator: new tool for Admins to manage your email blacklist and opt-out settings, as well as better handling of duplicate email addresses


  • Enhanced CTA and Task Due Date and Owner management, including support for due date dependencies in Cockpit and Playbook setup


  • CoPilot improvements: edit HTML code in email templates, view open rate percentage in Outreach list view, and send email copies to specific or dynamic email addresses


  • Add Embedded Pages to the Relationship 360 (such as Chatter)


  • Success Snapshot improvements to simplify and provide more flexibility on the types of branded Powerpoint templates that you can upload


  • Success Plans export to PPT: easily share detailed or summary level Success Plan analytics with your customers, using Success Snapshot templates


  • Rules Engine enhancements: advanced logic and filters are retained during editing process, plus new options to send execution result emails


  • Reporting improvements: dashboard filters are preserved in emailed reports, and dashboards may contain up to 20 reports


  • Gainsight Mobile: enable more C360 sections for mobile viewing

  • S3 Connector

  • Gainsight Data Management
Please see our release notes for more information. 
LOVE the Success Plans export and the updates to CTAs!

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