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ryan
Contributor ⭐️⭐️
February 24, 2016

JO Template Folder Structure

  • February 24, 2016
  • 14 replies
  • 133 views
The Email Template section in CoPilot is very hard to navigate through when we have 40+ templates.  Adding an organization structure would be incredibly helpful here. Looking at the structure of the vault templates, something similar and customizable would be very helpful.  

    14 replies

    sundar
    Expert ⭐️
    February 26, 2016
    Thanks Ryan for the suggestion. A folder structure or tagging would help here.
    justin_lautenschlager
    Contributor ⭐️⭐️
    March 4, 2016
    I agree with Ryan. We also have many templates and folders would be very helpful. Sundar, could you please explain what you mean by tagging? I'm not sure I'm familiar with how to tag email templates. 

    Thanks!
    sundar
    Expert ⭐️
    March 4, 2016
    Tags would just work the way the Gmail tags work... You can add multiple tags like Survey, NPS, High-touch and you would be able to filter on any of the tag and you would get the results. With folders you can't have a template in multiple places.
    domenic_armano
    Contributor ⭐️⭐️
    April 13, 2016
    This reply was created from a merged topic originally titled Categories for Email Templatesin Copilot.

    Within Copilot.

    It would be useful if there were "folders" or some other organization structure for email templates. As a CSM, it would be great to filter by different categories such as general outreach templates, email, training templates, surveys etc. 

    As templates are added it is unwieldily to scroll down the page and look at all the template cards. 
    allie_gold
    Helper ⭐️
    May 5, 2016
    This would be incredible!!!
    darkknight
    Expert ⭐️
    June 15, 2016
    Any update on this?  

    Our Co-Pilot powerlists are becoming terribly cumbersome to manage (as we are @120 and growing).

    Folders are preferred...Tags would be ok, as long as there is an available view that will display the Tags as Folders.  
    Jeff Kirkpatrick
    mk
    Contributor ⭐️⭐️⭐️
    June 16, 2016
    Hello and Excellent Suggestion!

    I have a high priority use case for this functionality. Also, as I begin to build out our Library of templates, which theoretically is where we're headed with this...we need this in place before we begin to drive efficient scalability.

    Thus, it appears there is enough momentum on this request and I'm just curious as to the status on this? Next, if we think a few "moves out" it may be helpful to begin framing possible add-on features that may be of interest downstream:

    [i]Short-Term: Have this within the Email Templates of Copilot
    [i]Near-Term: Ability to move template tiles and sort against some relevant definition / criteria[i]
    Mid-Term
    : Ability to save / traverse / upload the "customized" templates into the local Vault Tab
    [i]Long-Term: Predictive "pre-fetching" to suggest possible assets based upon next steps N+1

    Additionally, it would be helpful to understand any specific release dependencies required for this functionality. Along those lines I'd like to understand the specific point releases whereby upgrades would need to be aligned. Lastly and if possible I'd like to add our company to a list of early adopters...for at a minimum the [i]Short-Term capabilities outlined above.

    Thank you in advance for support on this very important requirement and take care.
    gaurav_kotak
    Expert ⭐️
    August 25, 2016
    Hi MK, apologies for the delay in responding. Agree with your thinking here on folders and internal Vault. In Near term we are looking to build out folder. The highest priority we have seen is for reports, followed by Copilot (emails and powerlists) and Rules. This is currently a stretch goal for Q4.  
    cy_perry
    Contributor ⭐️⭐️
    September 22, 2016
    This would be very beneficial to us as well. 
    lane_h
    Helper ⭐️
    November 9, 2016
    Hi! Is there an update on this? 

    Similar to Rule Chains, we have several emails in certain campaigns. It would be great to see them grouped together so we can easily update them.
    Director of CX and Scale Programs