Skip to main content
Hi, I'm asking this on behalf of a customer who wants to understand a little bit more clearly how CoPilot manages contacts who have previously unsubscribed. Is the check for an unsubscribe done before or after the power list results are generated?





In other words, if a contact has previously unsubscribed, but they otherwise meet the criteria of the powerlist, will they A) show up in the power list results, but not receive the email or 😎 not show up in the power list results at all?





Thanks!
Hi Dan,





      unsubscribe check happens while executing the outreach. Which means contacts which are unsubscribed previously shows up in  power list. 
To add more for Vinay's comment, you can also find the count of recipients skipped because of previously unsubscribed in outreach's execution history. Refer the 'Skipped' column. 





This data is also reportable @ 'Unsubscribed Emails' collection/table in MDA. 
Thank you very much Ankit and VinayKumar!
Assigning to myself to update docs.

Reply