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Is this your first visit to our community? Well then welcome to our small world of awesomeness!
 

First things first: What we're here for (and what not)


No matter if you're a veteran in what you're doing or a newbie... the inSpired community is the go-to place for everything you need to know to reach your goal. We have many experts here with years of experience in Community Management, Support, Onboarding, Knowledgebase-management... the list just goes on.

However we know our limits. Should your goal be to become the best in Photoshop, then you are better off on other communities dedicated to that. 😉 We are very happy to receive your question, but whatever you do please follow our Terms of Conditions.]

 

A quick tour through the Community


Nobody likes to get labeled. But when it comes to finding out where to put your question or find the right FAQ, labels can be handy! We have a number of categories for you to browse:

Got a question?
A general free-for-all subcategory, designed to be your safety-net in case you do not know where to ask your question. A good spot to show off your expertise as well. ;)

News & platform updates
The name says it already (hopefully). Here you can find out what inSided is working on at the moment and in the near future, and which current items you should know about as a user of the inSided platform.

Lounge area
Our hangout spot where all users can share interesting things. Celebrating a launch or an anniversary? Then this is the place to be.

Gamification, Activation & Super users
Here you can find inspiring content around what drives real success. Find out who the superheroes of your community are, or how you can deal with your users in the right way.

Analytics and reporting
Got no idea how to interpret a metric you are measuring? Or want to know how you can elevate your internal reporting? You have found the right spot.

SEO, Traffic and integrations
Get your traffic game on in this area. We want you to be famous, so do your best and integrate as much as you can to generate a constant stream of traffic. Make sure to check out our embeddable widgets btw!

There is more to discover… (if you are an inSided customer)
Customers will be granted access to exclusive categories within 48h (on business days) and will receive an automated notification. Missing access? Send me a private message.

 

5 tips to ask your question the right way

Asking questions is not rocket science... you think? If you ask your question the right way, you will get better answers, faster. Here are some tips:

1. Before you ask, search first!
Make use of our awesome search function. 🔎 Always to be found at the top of the page, to make sure you will not get lost.

Lost anyways? How? No worries, next to the search bar you are always welcome to ask a question or start a discussion.

2. Don't hesitate
Feel too shy to ask something because you think it's a stupid question? Don't worry we all have been in that situation once. We love to help around here. As long as you stay friendly, nobody will ever judge you, we promise. 🙏

3. Keep your data yours
Cannot stress this enough. You don't want to expose your users' email address in a screenshot, or post your office phone number for further questions. Moderators do not like this trick.

4. Provide all information
Too often we assume others know what we're talking about. Don't forget to describe exactly which part of e.g. our Control environment you are asking a question about. What is it that you want to achieve, where are you stuck?

5. Make it visible
A screenshot can make a big (!) difference. Don't let people puzzle together which button you are speaking of, show it!

 

Some topics you might want to read now

 

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