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On October 6, Gainsight will release a variety of product enhancements. We’re also hosting a live demonstration of the new functionality on Tuesday October 11 at 9am Pacific -- click here for more details and to sign up!





Here’s a sneak peek at the enhancements included in the October release:









  • Configure scoring and weighting exceptions in Relationship Scorecards







  • Distinguish between manual and automated measures in Account Scorecards and standardized methods for updating scores







  • Use Unified Connectors to define multiple Mixpanel connections with an improved UI and flexibility to define the MDA object







  • Setup automated mapping of Zendesk organizations to Salesforce Accounts within Gainsight







  • Salesforce Sharing Settings are honored in Gainsight, enabling user-specific report and data sharing







  • Create a CoPilot Power List using an Account Data Space







  • Send Operational Emails from CoPilot without the unsubscribe link, and to previously unsubscribed contacts





  • Search for Vault assets across themes/folders using the Global Search feature
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