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The following are some major enhancements in Gainsight Version 4.31 released August 20, 2015. With this release, you can now:


  • Send Gainsight Surveys via CoPilot email


  • Create Relationships to manage customer relationships at a more granular level


  • Create Success Plans for individual customers, with objectives and tasks for a specific timeframe to drive the success of the customer
 
Click here to read the complete release notes. You can also watch and share this 5-minute video introducing Success Plans!








Intro to Success Plans from Gainsight on Vimeo.
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