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katie_sexton
katie_sexton
Contributor ⭐️⭐️⭐️
November 23, 2015

Reply-To functionality in Copilot

  • November 23, 2015
  • 1 reply
  • 46 views
Would be great enhancement to co-pilot email sends to be able to set the Reply-To field to reply to multiple addresses. For example, when sending survey emails, would be great to allow replies to go to both the person overseeing surveys and the account manager.

      1 reply

      sundar
      sundar
      Expert ⭐️
      November 30, 2015
      Hey Katie,

      Sorry it took a while to respond. The reply-To is restricted to one email address by protocol unless we Cc the others in the original email. We avoided Cc since it would skew the open / click stats. The only solution I see right now is to have a distribution list where the replies are sent to and have required folks in the distribution list.
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