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cail_judy
cail_judy
Contributor ⭐️⭐️
June 8, 2016
Solved

Suppressing Emails from a CoPilot Send

  • June 8, 2016
  • 2 replies
  • 68 views
I'm trying to determine the best way to remove certain people from receiving CoPilot emails from a send I'm scheduling for tomorrow. 

Does "Contact::Email ---not equal to---email address" remove them?

I'm trying that now and still getting a few emails showing up. 
    Best answer by scott_superko
    Hi Cail,

    I second Lila's suggestion.  Having a yes/no field on the contact object that you can data load to is incredibly useful for creating custom mailing lists with a powerlist.

    2 replies

    lila_meyer
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    June 8, 2016
    I'm not sure how the two email address fields you're using are setup in your org. Do you have a field on your Salesforce record for “Email Opt Out”? If so, you can bring this into the Power List criteria. Otherwise, we don't currently have a way to remove individuals from Power Lists, aside from using criteria or filters like you're doing.
    Lila Krutel, Dir. Global Education Services
      scott_superko
      scott_superkoAnswer
      Helper ⭐️
      June 9, 2016
      Hi Cail,

      I second Lila's suggestion.  Having a yes/no field on the contact object that you can data load to is incredibly useful for creating custom mailing lists with a powerlist.
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