Team,
I am creating a Power List on Survey Participant to send the Account Manager a link to the responses. I have copied the URL from the Survey Response preview that you can do through the normal UI, and replaced the IDs with merge fields for Survey Master and Token. I have an example where the URL is fashioned in completely the same way as the preview from the Survey tool, but it says Invalid Survey when trying to preview from the Copilot email. Happy to send screenshots if that helps.
Any thoughts?
Rob
Solved
Survey Link in Copilot
Best answer by sundar
Rob,
If you are using the distribution as copilot you will see the participant Id in this format "1a1911c5-2119-4728-ad53-46fdd2d8a0c4"
URL when distributed from Copilot -- https://c.na10.visual.force.com/apex/SurveyResponse?mode=REPORT_PREVIEW&surveyId=a0uF0000004boS7IAI&pId=1a1911c5-2119-4728-ad53-46fdd2d8a0c4
URL when distributed from Survey itself -- https://c.na10.visual.force.com/apex/SurveyResponse?mode=REPORT_PREVIEW&surveyId=a0uF0000004e7GYIAY&pId=a0pF00000058KGNIA2282508
So the snapshot you have pasted for the survey from Copilot has the URL wrong. You want to configure this with a new survey and try again?
If you are using the distribution as copilot you will see the participant Id in this format "1a1911c5-2119-4728-ad53-46fdd2d8a0c4"
URL when distributed from Copilot -- https://c.na10.visual.force.com/apex/SurveyResponse?mode=REPORT_PREVIEW&surveyId=a0uF0000004boS7IAI&pId=1a1911c5-2119-4728-ad53-46fdd2d8a0c4
URL when distributed from Survey itself -- https://c.na10.visual.force.com/apex/SurveyResponse?mode=REPORT_PREVIEW&surveyId=a0uF0000004e7GYIAY&pId=a0pF00000058KGNIA2282508
So the snapshot you have pasted for the survey from Copilot has the URL wrong. You want to configure this with a new survey and try again?
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