Skip to main content
dan_ahrens
dan_ahrens
Expert ⭐️⭐️⭐️
April 19, 2016

Use iframe HTML tags in CoPilot email templates

  • April 19, 2016
  • 4 replies
  • 119 views
The HTML code editor in CoPilot is a great feature, but it appears not to support insertion of iframe tags - for example inserting a youtube video. 

It would be great if this was supported - kinda how this HTML editor permits

:)



      4 replies

      nidhi_gupta
      nidhi_gupta
      Contributor ⭐️⭐️
      April 27, 2016
      Currently we are not supporting audio and video tags of HTML in code editor of Copilot. We will add capability to insert youtube videos later.
        sundar
        sundar
        Expert ⭐️
        May 2, 2016
        Email clients like Outlook and Gmail do not support the video's to be played from within an iframe, we got to do that in a different route. 
        For now, You can insert an image and link that to video.
        manmeet_dosanjh
        manmeet_dosanjh
        Helper ⭐️
        August 10, 2017
        We would love the ability to embed or insert videos directly into the emails that are sent via CoPilot! Is there any push for this capability or an ETA if this has been discussed internally already?
        dan_ahrens
        dan_ahrensAuthor
        Expert ⭐️⭐️⭐️
        August 10, 2017
        Hi Manmeet, 
        We have a solution designed to do that - the steps use our GSnap product as an example, but should be broadly applicable. 

        https://support.gainsight.com/Product_Documentation/CoPilot_and_Automated_Email/Admin_Configuration/...
        VP of Customer Success at Forcepoint
        Terms & ConditionsAccessibility statement