Currently, CSMs can edit filters that I leave unlocked (when building in Reports 2.0) on the Gainsight tab. It would be great if they had the ability to add new filters to the reports similar to how they can add advanced filters in the Customers Tab.
Page 1 / 1
Hi Ellen,
Thanks for the feedback. Could you please let me know why having multiple unlocked filters wont solve your use case?
Thanks!
Thanks for the feedback. Could you please let me know why having multiple unlocked filters wont solve your use case?
Thanks!
It's difficult to predict every filter that someone might want to use. I also like the idea of being able to add additional filters via the dashboard as well.
I agree with Jeff. Since our CSMs do not have the ability to build reports in Gainsight, I try to keep them as general as possible and there is always a filter they would like to add that might not be applicable to everyone.
Thanks for your feedback. I've added this suggestion to the roadmap for prioritisation. With 8 Metoo's, i think this has become one of the top feature requests!
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.