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Contributor ⭐️⭐️
February 4, 2020

Ability to add a value to the Status Field on MDA Relationship Object

  • February 4, 2020
  • 8 replies
  • 116 views

Have the ability to add a value to the Status field on MDA Relationship Object. There are so many more values that describe the status of a customer then active, inactive. Since we have more values we are now stuck creating a second custom Status field just to accommodate.

8 replies

Helper ⭐️
July 31, 2020

Hello @j.peabody, could you please share some examples?   We will surely see for possible solutions.

sai_ram
Expert ⭐️⭐️
October 30, 2020

Have the ability to add a value to the Status field on MDA Relationship Object. There are so many more values that describe the status of a customer then active, inactive. Since we have more values we are now stuck creating a second custom Status field just to accommodate.

@j.peabody Could you please share few examples.

sai_ram
Expert ⭐️⭐️
December 4, 2020

@j.peabody did you get a chance to see our comments, we need your inputs. 

sai_ram
Expert ⭐️⭐️
December 14, 2020

Hello @j.peabody, could you please share some examples?   We will surely see for possible solutions.

@j.peabody Need your inputs here.

sai_ram
Expert ⭐️⭐️
January 13, 2021

@j.peabody we need your inputs here.

j.peabodyAuthor
Contributor ⭐️⭐️
January 14, 2021

No way to add values to customer Status Dropdown list in data managment

ssamarth
Gainsight Employee ⭐️
Gainsight Employee ⭐️
January 20, 2021

j.peabody Customer Status Dropdown is a ‘system’ dropdown category which is not editable . For your custom requirements , a custom dropdown category has to be created.

sai_ram
Expert ⭐️⭐️
January 20, 2021

@j.peabody Thanks for sharing the feedback here. This has been shared with product team.