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Ability to add a value to the Status Field on MDA Relationship Object

  • February 4, 2020
  • 8 replies
  • 80 views

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Have the ability to add a value to the Status field on MDA Relationship Object. There are so many more values that describe the status of a customer then active, inactive. Since we have more values we are now stuck creating a second custom Status field just to accommodate.

8 replies

Hello @j.peabody, could you please share some examples?   We will surely see for possible solutions.


sai_ram
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  • Expert ⭐️⭐️
  • October 30, 2020

Have the ability to add a value to the Status field on MDA Relationship Object. There are so many more values that describe the status of a customer then active, inactive. Since we have more values we are now stuck creating a second custom Status field just to accommodate.

@j.peabody Could you please share few examples.


sai_ram
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  • Expert ⭐️⭐️
  • December 4, 2020

@j.peabody did you get a chance to see our comments, we need your inputs. 


sai_ram
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  • Expert ⭐️⭐️
  • December 14, 2020

Hello @j.peabody, could you please share some examples?   We will surely see for possible solutions.

@j.peabody Need your inputs here.


sai_ram
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  • Expert ⭐️⭐️
  • January 13, 2021

@j.peabody we need your inputs here.


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  • Author
  • Contributor ⭐️⭐️
  • January 14, 2021

No way to add values to customer Status Dropdown list in data managment


ssamarth
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  • Gainsight Employee ⭐️
  • January 20, 2021

j.peabody Customer Status Dropdown is a ‘system’ dropdown category which is not editable . For your custom requirements , a custom dropdown category has to be created.


sai_ram
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  • Expert ⭐️⭐️
  • January 20, 2021

@j.peabody Thanks for sharing the feedback here. This has been shared with product team.