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Ability to config change to take place in Gainsight Home Summary Ribbon

  • March 31, 2022
  • 5 replies
  • 37 views

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Hi Team,

 

If we remove the summary ribbon from the config section and then re-add it we are noticing that the config of the ribbon itself changes entirely. 

5 replies

angela_domenichelli
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • April 4, 2022

This is a major issue, as the default config does not represent what we use for metrics.  Please resolve this issue as soon as possible.  @darkknight @tessa_horn 


rakesh
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  • Lets put your data to work!
  • August 8, 2022

Hi Angela, we do allow you to change the metrics that are present in the Summary ribbon.
I think @Aditya’s post was us not remembering your changes after you remove and re-add the ribbon. 


rakesh
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  • Lets put your data to work!
  • August 8, 2022
Updated idea statusNo StatusAcknowledged

rakesh
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  • Lets put your data to work!
  • August 8, 2022
No StatusAcknowledged

angela_domenichelli
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • August 9, 2022

Hi Angela, we do allow you to change the metrics that are present in the Summary ribbon.
I think @Aditya’s post was us not remembering your changes after you remove and re-add the ribbon. 

My comment is the same.  We have a custom config, but when it is removed and re-added, it is the default.  The default has measures we do not use.