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ellenoangieslistcom
ellenoangieslistcom
Contributor ⭐️⭐️⭐️⭐️⭐️
April 30, 2015

Ability to copy and paste in Customers Tab

  • April 30, 2015
  • 4 replies
  • 72 views
It would be very helpful if users could copy and paste information from the Customers Tab.  We have a database outside of Salesforce and our users sometimes need to copy and paste a customer number in order to look up information.  The Customers Tab does not allow them to copy and paste thus requiring them to hand type in the customer number.  

      4 replies

      dstokowski
      dstokowski
      Gainsight Employee ⭐️⭐️
      May 6, 2015
      Is this something where an ability to construct a URL that they could hyperlink from would be possible, e.g. concatenate the URL with the customer number to get into their other application?
      ellenoangieslistcom
      ellenoangieslistcomAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      May 15, 2015
      That might work.  How would I do that?  Thanks!
      sai_ram
      sai_ram
      Expert ⭐️⭐️
      June 5, 2015
      This is Fixed in 4.28. Now you can copy and paste  text in Customers and Engagement too... Thanks!!
        sundar
        sundar
        Expert ⭐️
        June 5, 2015
        Gainsight will be updated to Version 4.28 on June 18th. This fix will be available after upgrade.
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