Hello!

I noticed that it is not possible to remove/hide the “Duration (in min)” field from the Activity Layout for both the Call and Meeting Activity types. We are not currently using this field and it creates unnecessary clutter for our CSMs. We would like the ability to remove/hide this field from all activity types.

The ability to remove/hide this field from the Activity layout already exists for other activity types, but it is ‘locked’ in place for both “Call” and “Meeting” types. Adding the ability to remove/hide this field from the Activity layout would actually bring consistency to this section of Gainsight as all activity type layout configurations would function the same.

I found a related idea about more customization in configuring activity type layout, ability to move the ‘standard’ fields would also be nice.: