Posting on behalf of a customer:
As a user, I would like the ability to add a time dimension to the Product Mapper rules in the Engagement Audience. Right now, if I set the rule to:
That rule refers to the total number of times the user has engaged in the feature. I would like the ability to have a rule such as the following:
Tnx for posting our request, Julie.
We found out that we can choose the time dimension (‘in the last x days’) only when we are creating Email engagements, however, when we are creating in-app engagements we don’t have this option.
There shouldn’t be any difference between these two engagements because we’re only setting up the channel through which we want to target the customer and in-app seems to be lacking this important option.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
