Use case: After deploying a PX survey, I may get thousands of responses, many with written comments. This makes it challenging to get any insights from the comments.
Request: The ability to integrate with a 3rd party text analysis tool (such as MonkeyLearn) to save time and get better insights from the comments.
If the customer already hasn’t, then suggest checking out Gainsight CX which seamlessly integrated with Gainsight PX Surveys, and offers a plethora of analytics including text analysis.
https://www.gainsight.com/customer-experience/
Thank you
Are there any options other than setting up a webhook? Would a webhook work in this circunstance?
Thanks.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
