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Ability to report 'Email Template' from activity timeline

  • May 16, 2022
  • 1 reply
  • 23 views

Ravindrach
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[Customer request]:

 

  • The customer is looking if it would be possible to report on whether an Email Template was selected when creating the email, and if so then he would like to see the name of the template that was selected from the report builder section.

Can you add your suggestions?

1 reply

ssamarth
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  • Gainsight Employee ⭐️
  • May 16, 2022

 

HI Ravi,

Email Log V2 object which is used for Journey Orchestrator Programs and Email Assist 2.0(check this customer’s migration status) has certain fields which customer could use to build such reports.

Fields

Description

Email Template Id

A unique identifier of the email template.

Email Template Name

The name of the email template.

Email Template Version Id

A unique identifier of the email template version.