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Ability to see CTA Close date (and other status changes)

  • June 22, 2015
  • 3 replies
  • 45 views

jd_griffis
When viewing CTA's, you can see the Created Date; but I am not seeing any way to see the dates of other status changes or activity. Most obvious one is Closed Date - it would be extremely helpful for CSD and Admin to be able to see the date a CTA was closed to understand the history of the CTA. Maybe I'm missing something obvious? 🙂

3 replies

luis_p
  • Contributor ⭐️⭐️⭐️
  • June 23, 2015
Good idea - it could be listed right next to the 'created date' on a CTA.  This would be useful to manage minimizing a 'Days overdue' metric...

praneet
  • Helper ⭐️⭐️⭐️
  • June 25, 2015
We will try to add them in future enhancements.Point Noted

manu_mittal
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  • Gainsight Employee ⭐️
  • June 28, 2015
JD, Luis - Since the entire CTA layout is now configurable, it's easy to bring all these date fields into the Cockpit view. Would this work for your teams?