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Ability to select the Inverse of a particular segment

  • November 13, 2020
  • 2 replies
  • 57 views

Posting on behalf of customer

         In engagements, users are able to target particular set of audience through segments.

         But incase, if user wants to launch a particular engagement for audience satisfying certain criteria using a segment and a different engagement for users not satisfying the same segment, they need to create 2 segments with inverse conditions in both.

        But if there could be a condition in Audience rules to select either audience satisfying certain segment or its inverse, it could be of great help.

2 replies

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  • Gainsight Employee ⭐️⭐️
  • November 20, 2020

If I am reading this correctly, this post should be moved to our Product Ideas section.

 

And, it would be great of all Engagements has the same (or similar) Segment Audience Logic that PX Email Engagements have like the following.

 


broghanzwack
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  • Gainsight Employee ⭐️⭐️
  • August 21, 2023
Idea merged into:

All the votes from this idea have been transferred.