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Add ability to run report for contacts that don't sync in Salesforce

  • June 28, 2022
  • 2 replies
  • 16 views

ryanne.perry

Issue -

It appears some of our users accounts are not syncing with Salesforce. I am thinking it is because of one of the following reasons - 

  1. They aren’t using the email associated with SF
  2. They aren’t a contact in Salesforce
  3. They have an updated email address and we should update in Salesforce

Ask - 

We’d like to be able to run a report that captures who is not syncing to Salesforce so we can use that data to update records, etc.

2 replies

Aleksandra
  • Gainsight Product Manager
  • July 26, 2022

Hi

Thank you for the idea. Let's open it and see how many other users would need such a report.


Aleksandra
  • Gainsight Product Manager
  • July 26, 2022
Updated idea statusNewOpen